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Contact Us

We're here to help you succeed with your events

Our Offices

Headquarters

123 Event Street, Tech City, TC 12345, United States

Phone: +1 (800) 368-3687

Hours: Monday - Friday: 9:00 AM - 6:00 PM EST

European Office

456 Digital Avenue, London, UK EC1A 1BB

Phone: +44 20 7123 4567

Hours: Monday - Friday: 9:00 AM - 5:00 PM GMT

Frequently Asked Questions

Once your registration is complete, you will receive a confirmation email with your digital ticket. You can also access your tickets at any time via the Eventsalta Mobile App or by logging into your account on our website.

Refund policies are set by the individual event organizer, not by Eventsalta. You can view the specific policy on the event listing page. If you need a refund, you can request it directly through your "Orders" tab.

In most cases, yes! If the organizer has enabled ticket transfers, you can update the attendee information in your account settings under "Edit Order."

If you experience any technical difficulties while registering for an event, please contact our support team via email or live chat. Provide details about the issue, including any error messages you received, and we will assist you promptly.

We recommend going green! You can simply show the QR code on your mobile device via the Eventsalta App or your confirmation email for a quick, contactless check-in.

If an event is cancelled, organizers are generally required to issue a refund. If it is postponed, your ticket will usually remain valid for the new date. You will receive an automated notification via email with instructions for either scenario.

Response Time

We typically respond within 24 hours during business days

Get in Touch

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Email Support

Get help via email within 24 hours

Live Chat

Chat with our support team in real-time

Phone Support

Speak directly with our experts

OUR IMPACT

270M TOTAL TICKETS
4.7M EVENTS
89M MONTHLY AVERAGE USERS

Join thousands of event organizers who trust EventAlta to manage their events successfully.

EventsAlta has been able to seamlessly integrate with our site and provide a good user experience for our customers... We’re not worried about the [online registration] technology. We know that EventsAlta is going to remain on the leading edge of ticketing.

David Arluck, CEO and founder, Fitter & Faster